The Chennai Silks — compliant regarding the improper treatment of customer and indirect promotional person (mani's kalyana mandapam) - reg

Address:

4 113 C RANGASAMUTHURAM, PICHANUR POST, MADUKKARI, Coimbatore, Tamil Nadu, 641105

Dear sir/ madam, very good afternoon, myself proprietor of mani's kalyana mandapam group which is located near to jct college of engineering & technology, coimbatore, (Near tamil nadu & kerala boarder) we have two marriage hall and we are running this business for the past two years, usually we use to promote "the chennai silks" by saying our customers about your band and product, note: we use to give our customer names, mobile number and their address to the marketing person's of the chennai silks for the past two years. A month before your marketing person's said that they will install name board for our marriage halls with the chennai silks details below, which will be a advertising and promotional activity for the chennai silks, we too accepted it but still now they did not do it, when we approach the marketing person name (Mr. Maruthachalam) he did not respond us properly and he asked us to contact advertising incharge (Mr. Kathir) he two did not respond us properly and his way of approach is very bad, mr. Kathir did not even bother to respond us properly after making repeat call from us to him, his answer is really hurt us and loyalty which we kept on the chennai silks has spoiled, this gives me great disappointment from the chennai silks, i was surprised that a leading store like "the chennai silks" with vast experience in garments has this type of employees who doesn't have proper approach to customer as well as promotion person.

I am writing this mail to say the chennai silks management that we got a bad experience by your employees especially by mr. Maruthachalam and mr. Kathir, hope you will see to it and take necessary action towards it.

Further as a customer and as a indirect promotional person of the chennai silks, we further will not support the chennai silks and the kumaran thangamaligai and we will not give our customer details to your marketing person.

We may be a single person to you today with dissatisfaction but this single may raise many in future if this dissatisfaction continues.