The Chennai Silks Complaints & Reviews

No token bill is provided in T Nagar branch for the charges collected. It's we the customers own interest to donate the amount for trust. Proper bill should be given as we receive from all other malls and shops.

We were ready to pay any amount they charge. But with Proper token bill..

While asking this the staff argued and shouted arrogantly and asked us to file a complaint in court.

Myself the...

Worst customer service, they haven't checked weather the tag in the product is scanned properly, we have paid the bill for that produces too, after paying the bill when we step out they have a buzzer then make us to wait and they have opened all our products again tared the paper that wrap the cloths then finally they said the tag haven't removed properly, even though the mistake is in their side they didn't apologize...In their shop they...

Sir, i was purchased some clothes in erode branch chennai silks on 19.01.2020. For paying bill amount i used my debit card and subsequently the bill amount rs. 1489 was debited from my account. The persons in the cash counter said the amount was not credited to chennai silks account. And i pay the amount rs.1489 by cash. I had informed my bank also. But the amount was not credited to my account up to 30.01.20. After i inquired regarding this...

The drivers in the car parking never allows the customer to park the car by themselves, they park the car in such a way that moving the car by not releasing the hand brake, moving the car in and out of the parking rapidly making it to slide the rear wheels like doing in race track this happened few days back, also some drivers struggle in launching the car in first gear looks like they practising to drive the car. Today on 7th nov 18 purchased...

I have purchased blezer for man in the chennail silks chittoor. I dont like the product and when i return the product back to the chennail silks chittoor. They are not accepting and not have exchange option. I gave the product to sales boy at shop and bill. Can you please help to get exchange or return the money back to me. Please not that product return to them as per company policy 3days from puchase of goods. When i puchase the product...

Hi all,

Please purchase anything from this company as their salesman are very rude.
I purchased shirt from kukatpally, hyd. Purchasing time salesman told me we can exchange it. After 5 days i went there to exchange due to size problem. The floor supervisors and salesman are very rude while exchanging time.
Please people don't buy anything from this it's worst experience. You can buy from other shops near by...

No proper response from a particular representative
Name : sundari

We came to buy ring for my engagement and she was so much irritating and showed so much hesitation to display things.

We were there only for 2-3 hours, what if people come for more than that and she is the representative.

Everything she said is "no we don't have that" and showing face.

Think how people will...

Dear Sirs,

WE have purchased one shirt for my children last week. The label is RDX boys. size 18. Color Red, Navy, . This shirt is purchase on 7th Sep 2016 by bill number 1/785. This is purchase for my sons birth day.

Now we wash one time. The color is heavy bleeding. Due to good show room we have purchased the shirt from you. If you supply this type of shirt, how we will believe you. Now a days small show room...

On 19 Jul i purchased items for Rs. 74 from Chennai Super bazar bill No. 242VPM69877 and paid through GPAY. Amount was credited from my account, however the merchant insisted to pay by cash also and I paid double the amount. That is 74/- through GPAY and, 74/- by cash. The staff is not supportive. Kindly look into and refund my bill double amount. Don't trouble customers lihe this

I'm trying to followup with this for past 2 weeks without any resolution. I even sent an email to [protected]@thechennaisilks.com and no response. I keep trying to connect with "Madhusudhan" from CRM team and no proper response from him as well.

I missed the bill of one of my purchases and need a duplicate bill. Please see the purchase details below.

Customer phone number: +[protected]
The last four digits of the card used: 1006 (ICICI Visa)
Date of purchase: 13/June/2023
Location: Salem

Here with attaching the tags of two of the items in that purchase.

We purchased a 'lehenga' in Chennai Silks on our last visit to Chennai in Dec 22. We are from Sri lanka. Unfortunately, only after we went home, we found out, it has a very strong unpleasant odour. We kept it in the same pack with tags etc on and also retained the bill, so that we could exchange dyring our next Chennai visit.

We visited the stores on 5th May- but the management refused on the ground that due to their system cannot accept product exchange once the particular bar code is out of the system.

We were prepared to buy any other product- even at 3 times the original price by paying the price difference. Unfortunately due their system issue they refused. Refusal due to time bar is ok- but some system issue is not acceptable. Dissapointed!

I had wored in the chennai silks at madurai branch, recently i resigned my job and joined to another company like an kokulam finance in that company they asked me a experince certificate for my increament, i asked to tcs hr team in madurai branch but they told me we are not give experince certificate for anybody.How is it possiable if one person worked in one company there is situation for that person to resign whatever that staff needs in his past worked company hr team must do it for empoleyee future..

Tcs gm mr.Karthik sir plz turn urs vision to the compliant
becoz in future it will be make a big problem for urs company...

We visit Chennai silk Kumbakonam many times.. my no is [protected].. when we purchase some thing in your shop every time we face inconvenience f om your staff.. purchasing goods are not adequate to store in your carry bag ( katta pai).. if we ask anything the response from your staff side is make us uncomfortable... Could you look in to this issue otherwise it leads bad apperance to Chennai silk.. and all o[censored]s moved to anandham Kumbakonam.. awaiting your reply.. thaanks

I am an incharge from a school and I discussed with the joseph sit in Y Junction branch, regarding the deal as I need 37 sarees from them, and later we took 49 sarees from them, I asked regarding my commission before giving the order, he and Nagendra said ok for that, andwe gave advance of 10, 000 we cleared the amount on 29th 40, 000, and 11250 on 31st december, from then I am calling them anf they are saying today, tomorrow, and then later, from 7days they are not even responding to my calls and messages, and talking very irresponsible, I have the respective, call records, and bills regarding the same as they said ok for my commission .
They promised me for 10% commission.
Please look into this matter and clear the issue as soon as possible .

Thanks and regards .

Today I went to Chennai silks Trichy and I took 8 to 10 sarees for merely Rs.10, 000 to Rs.15, 000...Before billing I went to check my credit balance score in first floor...But that supervisor made us to wait for half an hour...and he was quite rude and no response was there...more than of 45 minutes we were waiting and I asked the complaint register but no response was there and I took this to PRO but that supervisor was rude and he used some loffer words...Finally i left all those sarees and came... Kindly take immediate action to that fellow orelse i will take this to consumer court ... by Dr.Sheila Ranjan

I am your premier customer. today I went to your Kumbakonam branch. I am bought sarees and shirt Rs 10000. your mens inner wear section staff behaviour is very very worst, so that I am very disappointed from your staff. so education the customer service to that staff. he pasted his sales sticker number is 58245 you will track this number and advise the staff.

Regret to note the worst arrogant behaviour of your delivery staff . I had been a regular customer since the last 8-10 years from your Kukatpally branch, recently we have been purchasing from Chandanagar branch.

This month alone we had purchased for nearly a lakh for engagement ceremony, gifts of sarees and dhotis for our guests.

Today 31/August, 2022, i had purchased Kurtas delivery slip no DS2208/UF21462 and DS2208/ UF21421 at around 5.52 pm, i requested for separate packing since, this are gifts for relatives attending the engagement ceremony.

Your staff handover, brown bag to do packing myself. The bags are of so poor quality that they have torn, before reaching home.

Even grocery shops provide better bags, you could charge extra and give better packing.

Second, i had complained to the floor manager in kids section, of reluctance to show kids frock for two years kids.

Such arrogance, may be due to my simple costume.

Since my earlier experience for delivery slip no DS2208/SF23442 was not so bad.

Hope i would never visit this showroom again.

Regards

Venkatesh J Iyer
[protected]

With ref to the bill no 343487 lig petticoat colour fastness is very poor and it was cross stained in our hand as well hope you understand such things spoil our thing and i never understand you dont have any check point in that and we really very disappointed

I am working as a professor in kumbakonam. I am customer of chennai silks in the past 5 years. Also i am having my customer card. Often i have purchased in kumalbakonam. On 7/7 /22 i bought a saree in kumbakonam branch for rs.445. but that saree colour is tooo dull in normal.light. so i decised to planned that return that saree and bring it to the sareein 8.7.22 itself. But the stafffs are arguing and not admit to return the saree. So ikept the saree in the table with out getting any moneyback. Here after ihavedecided i am to ready to go to college.

I have spent 238 rs on a purchase. My money got debited but they continually denied... Even after showing them... They kept my product and my money both. They didnt even shoes me the cancellation slip.