[Resolved]  The Chennai Silks — Poor customer service and response

Address:641001

11/04/2017 - i purchased on 9/04/2017 a dress and after two days (11/04/2017) wanted to return and replace with some other material. but regarding that i approached the supervisor of the II floor and enquired regarding that. but he was so rude and also the ladies co-workers were not responding in a smooth manner. they are very harsh towards me. he was not polite in answering. if the returning of is not possible he could have been polite in conveying that instead he did not allow to approach the manager of that branch.
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May 13, 2017
Complaint marked as Resolved 
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
The Chennai Silks Customer Care's response
Dear Customer..!

Greetings From The Chennai Silks - Let The Celebrations Begin.!

Kindly accept our Sincere apology for inconvenience, And kindly send the mail for us to [protected]@thechennaisilks.com mail Id. We request you to share your problem, and the reason of exchange, Branch Name (You Did the Purchase Branch Name) with your contact details, So that we can get the proper action for this same.

Thanks & Regards
Team - Customer Support
The Chennai Silks
Tirupur.
Complaint comments 

Comments

Hi all please do not invest in the chit scheme they think customer are fools at the time of joining one think will be told and at the time of purchasing just opposite will be told. They say we can buy and pay any where but when we went to purchase they told that you can purchase only where you have invested. Please be careful.

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    No.37, NH 46 Service Road, Vellore, Tamil Nadu, India - 632012
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