The Chennai Silks — Rejection of saree exchange

I bought a silk saree of worth rs 12500 for my sis but she rejected the saree as it was plain she is asking for more grand to wear for fuction

At madurai they are refusing we are also in business and i don't want to waste time, but this situation is un avoidable so only asking as a request to give permission to change
I am at sivagangai out skirts and have to travel 2 hours to reach your destination
Since it more help ful to me iam asking

If you people stubbornly not permiting me to change then how we will further shop with you hope you know customer satisfaction is important to business

Consider this to be a special case and help me