[Resolved]  The Chennai Silks — rude behaviour of salesperson

Yesterday, my wife had been to your showroom in hosur. She was surprised, when the conduct and behaviour of, some of the sales persons were rude. When she asked for sarees in the 6 to 7 k range, he seemed disinterested. The impression given was that, only customers for high valued items were welcome. When the corner of a saree she was handling, upturned by mistake, the sales person spoke rather rudely. She was taken aback by such conduct, as it is not expected from the staff of a renowned merchant like chennai silks. Such things, if not checked, would only drive away customers.
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Dec 13, 2017
Complaint marked as Resolved 
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2017
The Chennai Silks Customer Care's response
DEAR CUSTOMER..!

KINDLY ACCEPT OUR SINCERE APOLOGY FOR THIS INCONVENIENCE, THIS IS UNFORTUNATELY HAPPENED, WE PROMISE TO YOU WILL NOT TAKEN PLACE LIKE THIS IN FUTURE IN OUR SHOW ROOM, WE WILL LOOK INTO THIS IMMEDIATELY AND TAKE PROPER ACTION AGAINST THE PARTICULAR EMPLOYEE SO KINDLY SHARE YOUR CONTACT NUMBER TO OUR MAIL ID ([protected]@thechennaisilks.com).

YOU CAN CONTACT US THROUGH ABOVE MENTIONED MAIL ID AND CONTACT NUMBER [protected]

THANKS & REGARDS
TEAM - CUSTOMER SUPPORT
THE CHENNAI SILKS - TIRUPUR
[protected]
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