[Resolved]  The Chennai Silks — Under quality saree sale

Address:Chennai, Tamil Nadu, 600042

I have purchased saree (designer) from Chennai silks, Velachery for Rs2300/- and kept in shelf without using (not even single use). The dark color started sticking to the other light color area. when I contacted them they refuse to replace as the purchase time was exceeded more than 10 days. who will wash the saree or find the color fading in 10 days. only visible defect could be seen within 10 days as per their norms.

They are selling cheap quality sarees for higher price.
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May 11, 2017
Complaint marked as Resolved 
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2017
The Chennai Silks Customer Care's response
Dear Customer!

Greetings From The Chennai silks - Let The Celebrations Begin..!

We regrets for inconvenience occurred to you, We will escalate this subject to concerned branch and will do needful, We request you to share the damage product photocopy, Bill Copy or Price Tag and your contact details to this mail id [protected]@thechennaisilks.com.

Thanks & Regards
Team - Customer Support
The Chennai Silks
Tirupur.
Feb 13, 2017
Updated by Raghavan L
Thank you for your response. I submit a tag attached with saree for your reference.

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    +91 99 9481 1711 [Helpline]
    +91 42 1224 2888 [Helpline]
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    The Chennai Silks Address
    No.37, NH 46 Service Road, Vellore, Tamil Nadu, India - 632012
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