The Emart — Return lifting of defecting mobile

From: kanan tiwari
Date: sun, aug 28, 2016 at 11:21 pm
Subject: re: product return
To: the-emart

Very funny to see your reply
You told me in your first reply to be lift back periio 24-48 hours
Now you are saying 5-7 days???
What a fun of youur marketing???
Do you wish tht i should post all these conversation to may facevbook account???
You have just send me an article which is dead...
Now you are sghirking your worfds???
Whrerevyou promise goes in your first promise to lift return produduct in 24-48 hours???
Why now a new promise of 5-7 days??
Touarec just cheating public in gneral
Just rember plz...
You cant do this practice any more... As you are doing with me

On sat, aug 20, 2016 at 11:16 am, the-emart wrote:
Dear kanan,

We have received your request to return the product below. Our delivery staff will pickup the item within the next 5 - 7 days. After the return is picked-up and processed, you will receive store credits for the value of the item paid by you.

Email id : [protected]@gmail.com
Order id : [protected]
Product name : nokiac503
Product code : buy 3g nokia c5-03 touch mobile nokiac503
Quantity : 1
Our shipping vendor will call you registered phone no, [protected]. Within the next 24-48 hours for scheduling of the pickup of your return.

Note: re-pack the item along with its original product packaging and accompanying tags in the provided returns bag.in case you have misplaced or lost the returns bag, use any other tamper-proof packaging.

Thank you for shopping at the-emart:. If you need any assistance or have any questions, feel free to email us at [protected]@gmail.com or call us at [protected]

Regards, the-emart

Emails given bovw are sufficient evidence to support my conmplaind.
Too day on contanction on phone no. Given i am getting reply... This no. Doesnot exists>