[Resolved] The Mobile Store — Complaint Against The Mobile Store

snehal salian

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I received a apologized call from mr promod shetty 2 times and he made sure that i was not been informed anything wrong, he had told me if any problem i can call him on his number once i visit any store & i visited at borivali west mobile store on 22, December 2013 i called mr shetty on his mobile number & he helped me with all the correct information on the phone, so anfal in read tshirt was helping me with all the details he helped me with the amount & charges properly & explain about the cellphone in details, i was very happy all the efforts & information he provided me with proper tone & soft spoke. A special thanks to mr promod shetty & anfal from borivali store west hope my cello phone process will be completed within one week & i get my cell phone before 01, January 2014, i already submitted all the documents at the mobile store. Thanks for all your support.god bless you .From Snehal Salian

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Aug 14, 2020

Complaint marked as Resolved

Dec 23, 2013

Updated by snehal salian i received a apologized call from mr promod shetty 2 times and he made sure that i was not been informed anything wrong, he had told me if any problem i can call him on his number once i visit any store & i visited at borivali west mobile store on 22, December 2013 i called mr shetty on his mobile number & he helped me with all the correct information on the phone, so anfal in read tshirt was helping me with all the details he helped me with the amount & charges properly & explain about the cellphone in details, i was very happy all the efforts & information he provided me with proper tone & soft spoke. A special thanks to mr promod shetty & anfal from borivali store west hope my cello phone process will be completed within one week & i get my cell phone before 01, January 2014, i already submitted all the documents at the mobile store. Thanks for all your support.god bless you .Snehal Salian

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Comments

tms

from Mumbai, Maharashtra

Dear Snehal,

Apologies for the inconvenience caused to you.

as discussed, we with to inform you that, you may proceed with your purchase without any post-paid connection / portable charger.

please visit the nearest The MobileStore outlet for further / better assistance.

Incase of any further clarification, please connect with me on[protected] The MobileStore Customer Service. or write us at [protected]@mytms.in.

Regards,

Ronaldo Tapase

The MobileStore Team