The Mobile Store — Customer services

Address:	L5R3m6
Website:	WWW.consumercomplaints.com.in/new_complaints

This manger should not be in the position he is in. He has minimal customers service skills and he picks and choice to who he wants to help . He would even stop his sales person to not help me after I brought a new phone from him two month ago I can even write what I am feel like after leaving this noble shop I have never been treated like this . He even got customers invold to side the store to try to side with him. He is sooooo unqprofessional it is not funny. I went to him for help on one of my phone's as a Fido customer he sold me a phone last 2 months ago . I had lost my phone my phone my phone got stolen and I put it on block until I got the new phone and my service was bring your own phone and it was with Fido I had previously got the phone or the chip from him two months ago but I had to buy a new phone so I bought a new Roger's phone and my SIM card was a fighter Fido and Rogers should have no problems because the same should fit in a in a Roger's phone . So I went to him to ask him after call Roger's they said I have to get the card sorry had to get the phone unlocked which I knew that wasn't correct so I went back to the mobile shop where he was but he wasn't there it was a nice man named Bill which was very helpful he called customer service customer service told him that the phone is either the phone with the chip and something must be wrong because it was showing Fido in the phone so they said come back with the phone so the next day I came back with the phone and this fruit guy was just a manager was very rude he said we don't deal with this phone it's Rogers and say I know that but I don't with you before you did you were able to do it for me the last time even though he wanted me to buy a phone from them which I wasn't going to do so because my husband is usually used loses his phone so I didn't want to get him that tech-savvy stuff and it wasn't it wasn't too happy about that because I didn't want to get that phone so he then said well I can't help you so I told him that I had came earlier and he was there and he told me that it's just I thought the chip for the phone so seeing that you guys have given me that you could at least help me to figure out or call customer service so they call the customer service and customer service figured it out it wasn't the chip it was the block that was on the phone but as being a manager and you offered that service as bring your own phone with any kind of the bring-your-own-device with any service meaning like Fido Sam sorry to those and that he should be knowledgeable enough to know that if somebody loses their phone and they put a chip in there and may not work because of the fact that it's blocked and and that's all I had said to him but he was very rude didn't want his customers are sorry didn't want his sales rep to help me even though he's willing to help me and take the chicken put it in his phone to see if it would work because his phone wasn't on blocks service he told him don't do it you don't have to do that it's not already sponsibility I mean very didn't go out of his way very immature should not be a manager and I'm not going to stop until there's something down there he's reprimanded for something because he also got involved he had to have the same works a lot so he had to have that he got involved the customers that were inside the shop one lady was having the same issue as me when she's having it with keep Kudos but he was helping her and that was fine but he didn't want to help me because he wanted to go home at 5 in the same to have the same nasty attitude the same way day before so this man should not be a manager I'm I won't stop until he's removed . He does minimal work for people and tells people to go somewhere else don't come here basically. He is only there to sell phones and has no sales manners whatsoever he is a low life and a poor excuse of a Muslim
So why are you the manager??? Totally unprofessional. By the way his name is Furqan Iftikar lease someone call me at[protected]