The Mobile Store — Iphone 2nd year insurance/ no confirmation on claim reimbursement of broken phone

Address:	Faridabad, Haryana, 121003
Website:	www.themobilestore.in

I purchased iphone-6 on 04/04/2016 and also taken 2nd year accidental damage protection plan from the mobile store (Same store from where i bought it), now unfortunately my phone's screen accidentally broken in 2nd year of purchase and i raised complain to insurance company but no response from there side, it seems that they are not in mood to refund the amount, find attached the details attached related to phone and store.

Purchase date : 04/04/2016
Phone model : ap iphone 6 64gb gold new
Certificate reference no: aptms2606787
Invoice number : 12642250
Imei : [protected]
Amount paid for 2nd year accidental damage : 1950

Store details :
Store code : 1054
Store name : crown interiors mall