The Mobile Store — miss selling - items told as free included in the bill amount | |||
I bought my blackberry z10 from the mobile store outlet, my invoice number is 3215/13525. Order number 11301187. My concern is that I have been miss sold by doing wrong commitments by your representative. Certain accessories which were told as complementary and free of cost like 1) SM BT BHM 1100( told as free) -rs.999, 2)RAINbow SP KB TITANIUM S5 Plus( sold with taking consent)-rs.149 3)strontium MSD 8 GB( told as free)-rs.375 4) tms extended warrenty -rs.450( not communicated) 5) mobile secure 4- rs.450 ( not communicated) 4) processing fee : rs.400 taken in cash but only rs.353 has been deducted from the bill amount Total extra charges: rs.2467 I got my phone financed from aeon services. And your people added this extra charge of rs.2467 To my mobile bill of rs.17999, I had to pay extra interest on loan amount also at the time for tax charges..Being a customer it decreses my faith in your company will never come back to your stop, nor will suggust some one to use. Its a breach of trust I had. Please refund the same as it was not communicated to be chargeable, was told as free complementry with the mobile phone.. Hope you will undrstand my concern Was this information helpful? | |||
The Mobile Store customer support has been notified about the posted complaint. | |||
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1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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