The Mobile Store — No payout in case of theft

Akanksha Channana

Jan 9, 2015

Address: New Delhi, Delhi

I had taken a mobile insurance from the mobile store shakarpur. At the time of selling they tell everything is insured and you will get reimbursed in cases of damage and theft, My mobile was stolen and I submitted all the relevant documents (FIR, invoice and insurance) and now mobile store gives me silly excuses like wording of FIR doesnt say it is a theft.

Useless service will never trust you guys again

Was this information helpful?

No (0)

Yes (0)

The Mobile Store customer support has been notified about the posted complaint.

Related The Mobile Store reviews

View all 489 The Mobile Store Reviews

Comments

Chandan Vaid

from MUMBAI, Maharashtra

Jan 15, 2015

Dear Customer,

Apologize for the inconvenience caused to you.

We regret inform that you had purchased Accidental Damage Policy from us and not Theft Insurance Policy which you have intimated us for claim.

Hence the claim cannot be processed .

Regards
Amit Bole