The Mobile Store — Phone not delivered

Address:Chennai, Tamil Nadu

I ordered Micromax A310, with extended warranty, on 9-Nov from themobilestore.in, paying 11, 788/- Order #[protected] Due to delay in delivery, I made several calls to mobile store[protected] and also Fedex. Wrote 2 mails to [protected]@themobilestore.in. I found out Fedex lost the package. Yesterday 27-Nov, MobileStore customer care says they accepted my request to cancel the order. But I don't know if it will really happen. I did not get any mail saying order is cancelled. Their website still says ORDER COMPLETE. Please help me get back my hard-earned money as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Mobile Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    489
    Pending
    0
    Resolved
    175
    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
    View all The Mobile Store contact information