The Mobile Store — Recharge

Address:

Kolkata, West Bengal

The Mobile Store which is located in Elgin Road, near Bhawanipur college Kolkata has given me very unsatisfactory service. I went there to get my mobile recharged. They did not do it properly from there computer and was misleading me by saying that it has been done there is some problem with tata docmo and asked me to call customer care. I called the customer care they told me that no recharge has been done, when I told this to them they started arguing with me then one of my relatives had a talk with the store manager Mr. AMAN JOTH SINGH, he (my relative) was talking to the manager a was telling him to look into the matter and resolve it as soon as possible or otherwise return back the money, the store manager AMAN JOTH SINGH started arguing with him and disconnected the phone in between then I again called my relative and asked the store manager to talk he again replied rudely and simply gave me the phone. When i told him why did you disconnect the call he answered me very rudely that it is my wish and misbehaved with me. He dont have manners to talk to women, it is very shameful on your part to hire such employees. Instead of being sorry he was showing attitude to me and misbehaved with me. You are losing your goodwill by hiring such employees. I hope you will take strict actions against him. Thank you so much mobile store for this unsatisfactory service of yours.