The Mobile Store — warranty cell phone given to repair on december 2013 still not returned

Address:

Mumbai City, Maharashtra

I gave my cell phone on december 2013 till date i have not received my cell phone whenever I call the customer care but till date i m getting only 1 answer we will return your hand set and it is under investigation i have no clew what investigation they are doing when i gave my cell ti repair their was only 1 problem which was audio speaker not working but Now they give me different different reasons for investigation even my job sheet prepared by the executive at mobile store have confirmed that once the cell phone is given for repair is not returned. Mr akshay and rakesh bajaj have committed that will we return the handset on April 8, 2014. I haven't received neither they are not responding the e-mail or call i have call recorded of there comitment also e-mail but till date i am begging my cell phone which Samsung S2. I AM GOING TO PUT THIS IN NEWSPAPER AS WELL GOING TO LOG A POLICE COMPLAINT against this.