On 11th April at 1208h I walked in to TPC chengannur br office and gave an envelope weighing less than 0.5kg to deliver to Trivandrum. Upon hearing the commitment delivery being latest on 13th April i handed my parcel to tpc staff. Today being the 15th April the package is still in transit to Trivandrum. It takes only 20 hours to walk to trivandrum from my location. But it takes more than 4 days for so called Unprofessional courier company to have my package in transit to Trivandrum. Ridiculous service and this place is an utter shame to any courier company. When spoken to the company they have all lame excuses like rain, thunder etc caused delay for biker to connect package to Tiruvalla etc. Tried getting the management number to complain but in vain. Spoke to Tiruvalla branch and they advised me the package has to be collected from the courier company upon arrival at tpc kazhakutam br. The package is consigned to an elderly persons residence and they expect them to go and collect it which was not advised to me upon handing over the parcel. I would have never chosen this company if I had seen any previous reviews. All reviews of this company is only negative.
My calls and WhatsApp messages have been avoided by both tiruvalla br and kazhakutam br.
This package is to be given to a 3rd party to be taken to Dubai.
Where is my package? I have absolute no idea.
When asked to complain to the management the lady at tiruvalla br gave me her branches email id and I said that's no what I asked. She did not give me top managements email id nor telephone number.
After few researches TPC kerala operations is in a shambles. Tpc staffs know nothing about delivery commitment nor is responsible. These staffs should never be in a time constraint environment who knows nothing about basic work commitments.
Its a shame these franchises are not closed and still allowed to operate.
I have the documents and proof of the company avoiding my calls and WhatsApp messages.
This operation is an utter disgrace to any courier company.
This company should be rebounded to The Most Unprofessional Courier! Was this information helpful? | 
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