The Professional Couriers — about extra charge and rejection of id card issued by telangana government sued by government of telangana

Address:

Hyderabad, Andhra Pradesh, 5000 049

I approached your branch office at miyapur hyderabad on 22nd march 2018 for
Sending an consingment to michigen united states of america. After weighing the consignment your office staff asked me to pay rs.2050 and i d proof. Accordingly i paid the amount and given xerox copy of id proof issued by government of telangana as i retired from that govt. I was given receipt bearing no. Hyd 66899269 dt 22.3.2018. But suprisingly today i received phone call from your branch office asking me to pay extra rs.500 and also to give another id card as the id card issued by government of telangana is not accepted. I do not understand why the id card issued by govt. Is not accepted and why i should pay another extra amount. I asked them to return the consignment and amount i paid and i was informed that the consignment would be returned br tomorrow i. E on 24th evening and return the amount by monday i. E on 26th of this month