The Professional Couriers — Complaining about tirupur palladam customer care

Address:

Erode -638004

Im indhumathi from erode.tamilnadu.
I sent a parcel on 3-may-2021 from (G.madhan)erode to (Anusya)tirupur paladam. . But the parcel is resnt to erode on the day 7-may-2021. On 5th may we are asking in customer support.. They replied still not recieced from erode. On 6th may we went nd meet the office directly nd while asking noon will it come. On evening 3pm we called them .. That lady from customer care told us tomorrow only parcel load from erode will get recieved.. So by noon our courier man will delievered to that customer.. Then on 7th may evening 3pm while we questioning to customer care the same lady told us parcel is returned to erode. The customet not pickuping phonecall .. The parcel actually returned two day before.. She told very irresponsible.The palladam office branch.. That lady on customer care support didint give any proper information. She is squarelling to us .. Also along with one man. We will never give anu return amount. U go and talk to head office. Nobody can do anything. Like that she is telling very irresponsible. Irrespective speech. Very disappointed by professional courier. Hereafter i will never post any thing .. Worst customer care support. Nobody is talking anycall from erode office too. Totally we are disappointed. We postponed our trip to 3daysonly for this parcel pickup.. But to totally dissatisfaction.. Also they are fighting with customers... So kindly please management will take an action to these kind to irresponsibilty. Also give some training to the people who is sitting in customer care support. Simply sitting. They are never tracking anything.. Giving wrong info. Nd fighing to customer.. Please take an immediate action