The Professional Couriers — Complaint against non delivery of envelop containing land document

Address:	642113
Website:	www.tpcindia.com

One envelop containing land document has been sent to MR S.A.RATHINAM PILLAI, S/O LATE S.ARUMUGAM PILLAI, SKM RICE MILL, SOLAMADEVI-POST.MADATHUKULAM TQ, THIRUPUR -DIST TAMILNADU-PIN CODE-642113
UNDER your booking no-BLR[protected] DT 6-2-2017 AT 1400 PM FROM Bangalore.So far the envelop was not delivered and on contact over cell no the delivery office and booking office several times nobody gave proper reply.The lady incharge at delivery office UDUMALPET replied me the delivery boy went to the address and the gate was locked he came back not even tried to contact the person s cell no which was clearly written on the front space.The office lady at UDUMALPET replied me roughly that it is not their duty to call over cell number only address is their concerned.Because of their negligency and irresponsibility i incurred a loss of RS 10000/- as the document was meant for compensation for farmers drought relief from the state Govt.And moreover the lady at UDUMALPET office rudely answered and justified that they wont contact cell number written over the cover.Either you compensate the loss incurred or i will be constrained to take legal course of action against you for my, financial loss and mental agony suffered by your negligency and rude behavior.It would be useful for me if the article is delivered on or before 9-2-2017 AM.why the delivery boy dont
use the cell number? is there any instruction not to use any cell number on the envelop? pl clarify -CAPT A.Nagarajan