The Professional Couriers — Consignment LOST

Address:	490006
Website:	www.tpcindia.com/Default.aspx

I booked a courier for Bangalore on 8th April 2017 from Bhilai via The Professional Couriers. Their tracker says it is dispatched to Chennai but no further update on where it has reached. It has been 7 days.
We contacted the Chennai office but they said it has not reached them. We contacted Bangalore office but they also said it has not reached them.
We contacted Durg office but they said the consignment may have reached Chennai. They said they would confirm with Chennai office and tell us but they didn't give any further lead till now. It has been two days since we have been talking to Durg office.
The person at booking office at Bhilai says he doesn't know what happened to the consignment. I need that document by 19th for interview.