The Professional Couriers — consignment not delivered even after 15 days from mysore to bangalore

Address:

560037

I am supposed to receive a courier sent from mysore on 10th october 2018. But i have not received it. It had some important property documents.

Tracking number is mys22298265

Tracking says it has been dispatched from mission road branch to mahadevapura branch. But the manager of mahadevapura branch is saying he has not received it. Manager of mission road branch is saying they have already sent it.

I called professional courier customer care and informed them about this. They told they will check and get back. But no response from them. I called them again after two days. But they are saying they need time. I think they are simply ignoring this case without doing anything.

I raised a complaint in professional courier website. But no progress on that.