The Professional Couriers — Consignment not received till date

I have booked my consignment from PUNE to Hasthinapuram/LB Nagar /yderabad and on enquiry the consignment was reached LB Nagar branch on 8.10.21 and the same was not delivered by LB Nagar branch, on enquiry the staff of LB Nagar branch giving irresponsible answers and behaving very rudely.

Please take up the earring staff and arrange to deliver the consignment immediately as the equipment is badly needed for me.