The Professional Couriers — consignment wasted due to non delivery

Website:

www.tpcindia.com/customer-care.aspx

I had never seen unprofessional behaviour from any courier service provider
Consignment number : awr1214643
Sent on 4th june from ankleshwar
Reached tolichoki - hyderabad warehouse on 6th. But till 11th june its not delivered to the recipient.
We called many time to the provided contact numbers, but they didnt replied correct information and later they stopped picking the call.
Contact numbers :[protected] ;[protected], [protected]
Complain is registered on their site with # crm213835, still no response on that complain.
We paid 2000 for quick delivery and its got wasted and even the item delivered is spoiled.
All the loss should be paid by this rubbish firm "the professional courier"