The Professional Couriers — courier is not received and they saying, its lost now.

Address:

632403

Hi,
I've sent my courier to pudukotti on aug 11. The courier is not received for 1 week and i asked customer they said, it's delivered to pudukotti but there they say, it's not reached here.
Last friday aug18, one of the representative saying the carrier is lost somehow.
They, not even apologise for this and not given a correct reason.

I've sent some important document in this courier and i can't reapply it,
Kindly do the needful asap.

Date of the incident: aug -11-17
Invoice number: rpt:3097370
Contact number: [protected]