The Professional Couriers — courier not reached till date from 10 days

Address:

Mysore, Karnataka, 570002

Dear sir,
This is been informed that, professional courier not able to deliver teh courier from past 10 days and also, there is no reply from the authorities after multiple reminders to them.

We need it to be deliver or else need to get prompt reply on that.
Ref:
Docket no : mys22713325
Date of dispatch : 24/12/2018.

Please do the need full