The Professional Couriers — Courier not received as per schedule day

Address:

Near Mira Road station. Mumbai

My tracking no is VPL[protected] which was sent from Mumbai to Gurugram on Thursday 5th Jan via flight. It was scheduled to be delivered within 3days n its been 5days that my courier has not been received. Kindly look into the matter and resolve it as soon as possible. People send couriers by flight bcos they feel it will be delivered on time but this is unacceptable that it takes so much time.