The Professional Couriers — Damage of Costly Desktop Monitors

I shipped a PC in 3 Cartons (1 Monitor + 1 Monitor + PC) from Agra to Bangalore via The Professional Courier, Consignment details are given below:

Consignment Number: AGR[protected]
Shipped Date: 24 March 2022.

Firstly they Missed one of my packages. Even they don't know where it is. The other 2 Packages were delivered in bad conditions and torn.

One of my monitors (Samsung Odyssey G7 32 Inches) was broken into pieces. It looked like someone has played football with it.
Then I went through their website to look into the claim process. This is what I found "Our liability in case of any loss or damage shall not exceed Rs. 100/-.". And the price of monitor is 55, 000.

PLEASE SOMEONE HELP ME IN GETTING MY CLAIM PROCESS OR TEACH THEM A LESSON.

THIS IS VERY BAD SERVICE. READERS PLEASE PLEASE DONT BOOK YOUR LUGGAGES THROUGH THIS COURIER SERVICE. THEY ARE VERY UNPROFESSIONAL. THEY WILL BANKRUPT YOU. ANY COMMENTS WELCOME.