Didn't receive the product on time, in fact they never mention when the product will be delivered. 3 days of following up and till date I have no idea where the product is, whether I'll be getting it or not.
The product was in Noida branch from 24 Feb morning. I tried speaking to Noida branch since the package contained medicine and it was important for me to get it asap. I could have collected it. No response on twitter or after submitting the google form.
25 Feb, entire day wasted in calling Noida branch. Only chennai branch could attend to call and they lodged a complaint. Was assured I would be getting a call from Noida branch about the delivery. While writing this email, it is 1410 hrs on 26 Feb but still I haven't received a single call.
I had sent the team text messages also on whatsapp but no response again. The phones are on another call the entire day but I am surprised that these people did not have the courtesy to make a single call back.
Absolutely disgusting service. I suggest you ask them to remove everything from their website, in fact shut down their business if they cannot handle a simple within India delivery. Was this information helpful? |
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