The Professional Couriers — Delivery not done within prescribed time.

Address:Chennai, Tamil Nadu, 600010

Booked a parcel in pro premium paying almost thrice the amount one is supposed to pay for the normal booking (160) coz i was told it will be delivered in one day from chennai to anantapur. it was an emergency so i did pay the charges and booked premium. now the parcel has not even been despatched from chennai and the staff is giving such irresponsible answers.
who is going to take the responsibility. Booking ID PRO4645840
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    The Professional Couriers Phone
    +91 93 1361 1083
    +91 22 2781 3309
    The Professional Couriers Address
    No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
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