The Professional Couriers — Delivery not properly

Address:7/600-19, Annamalainagar, vettambadi, namakkal

Courier not properly delivered, he said I give your courier in the petty shop, you come and collect. The phone call received from courier at yesterday 9PM.(20.07.2022) but still he didn't delivered my courier.( 21.07.2022 6pm).
Namakkal to vettambadi 4km
But courier senthamankalam branch vettambadi to senthamankalam 17km
Pin.637405

This type of similar problem arise me twice.
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