The Professional Couriers — Fraud Complaint of Malad Shopping center branch, Mumbai, pin code 400064

Address:

Malad Shopping Center, Malad West, Mumbai, India 400064

Hello,
This is for consignment VPL[protected] submitted on 8th May 2021.
After 5 days of consignment being submitted, its status was not showing up on your site. So I called at this Malad West branch, and the person at this branch asked me to pay additional money on SiteMonkey.com website for the registration. This person asked me to pay INR 5 rupees, which looked like a very small amount, but quite an unusual ask.

SiteMonkey page asked for the credit card details with CVV number.

Person at this branch said without this registration money our parcel will not be sent. After he felt that I was not convinced and I challenged this ask of additional money, it seems he immediately sent the consignment and the next day on your website I could see the consignment status as dispatched and received at Tarapur.

I have proofs of this fraudulent ask.

Thanks,
Mehul