The Professional Couriers — Garments not delivered

Jpr[protected]. The product is booked on[protected] at jaipur to vizianagaram, but not delivered till date. On tracking it is showing that the package is lying at vizianagaram office, but they are not delivering it. The staff at vizianagaram office are not giving any information - where to enquire or whom to enquire. They are simply telling that they do not have any information about the parcel nor any contact numbers where we can enquire.