The Professional Couriers — Got courier 5days before, it's not delivered yet and status is showing party shifted

Worst service i have ever seen. I got a courier from Chennai to Bangalore and it reached near station doddanakundi 5days before .they didn't delivered yet and the status is showing party shifted. I tried to call the incharge Mr.Shiva Kumar, his number is unreachable
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    The Professional Couriers Phone
    +91 93 1361 1083
    +91 22 2781 3309
    The Professional Couriers Address
    No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705
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