The Professional Couriers — I am complaining regarding the delivery

Address:

Professional courier belathur pin code 560067

Hello Team,

Professional courier delivery guy had called me and told me to collect the delivery from office.
This is the service of professional courier agent to deliver the goods to specified address.
Why is he asking me to collect the delivery my myself?
This delivery is from my office and they paid the required charges for the delivery to be delivered at the specified address.

This is not acceptable and I need it to be resolved at the earliest.

The deliver is from LM wind power technologies
Delivery to Raghavendra Seelanere Mancha shetty