The Professional Couriers — i did not receive my courier with consignment number ctk[protected]..

Address:

#23 Sri Sai nevas,BANGALORE-560037, 560037

Consignment number ctk[protected] and has been couriered on 08/01/2020from cuttack to bangalore. Not its already 17th jan today but still did not receive my package and i have given complain and customer service portal has rise a request they have give an acknowledgement with crm317651 still no response. I called so many times to customercare but noresponse and very harass.
Please help me as soon as possible and reimbursement the amount...