The Professional Couriers — I'm complaining about my courier missing

Website:

www.tpcindia.com

My courier(consign.no.CTG3651493) was record books and it was sended from Chitradurga to thrichur but now it's been one month the product is not recieved and the professional courier office members are saying it's missing and can't bring to you.is you guys are these much irresponsible with customer's courier.we are sending courier via trusting you, know that.and that courier was urgently needed for my university exam and now it's missing and exam date arrived I don't have much time to write the records and it's far away the college to bring the records first.