The Professional Couriers — important parcel received

Address:

Rajahmundry, 533101

Hello professional courrier team,

Subject : parcel not delivered.

A courier was sent on 25th february 2020 from rajahmundry to bangalore through professional couriers but it's still not delivered.

Consignment # rjy223160

It's been more than 2 weeks since the courier was booked and it's still not delivered. When i track online, the status shows "holding" in bangalore - mahadevapura professional couriers office for 2 weeks. I've called them many times but they don't answer properly and not giving any proper reason for why they're still holding it. Very poor and bad service and this kind of service is not seen from any other providers. I definitely not recommend this provider going forward for sure and will instruct to other persons also who are opting this courier definitely.

Kindly do the needful immediately also i would like to know the reason behind this long delay in delivering the parcel.

Note - raised a complaint both state and national consumer courts.

From.,
Murali