The Professional Couriers — incorrect status updation & providing false information

Address:

South Andaman, Andaman and Nicobar Islands

For pro8129676 they updated the status as delivered on 31/01/2019 however it didn't reach the location yet (02/02/2019). When asked saying they have delivered the product, the product needs to delivered at kalighat location but the status has been updated as delivered at port blair. Is this the way u provide service? For this kind of worst service we have to pay to you... The customer care person is saying just "hello professional" who will say the word courier.. Person cant even utter the company name they working for what kind of service can we expect further.. Very disappointed with your service.