[Resolved]  The Professional Couriers — Late delivery no response and zero transparency

I had to deliver certain creams and medicines from banglore to Kumbla since the items where not available at my place the item was sent by courier on dec 31 and the item has still not reached Kumbla it’s been in dispatch state form kannur and not delivered till date that is 11 of jan . The consignment number is BLR[protected]. I tried contacting constipate care and helpline numbers everyone rudely disconnects or doesn’t recieve . This is making me helpless and I am scared for my package I needed it urgently now I just need it by this week because I am scared of it getting lost.
Please send to Kumbla asap this is important