The Professional Couriers — Lost courier

Address:512, Opposite To Dr. Ambedkar Institute Of Technology, Kengunte, Mallathahalli, near Syndicate Bank, Bengaluru, Karnataka 560056

I had sent a courier on 5th of April from Bangalore to chickmagalur through professional courier and consignment no. BLR[protected].
The courier was lost in route and it's been over a month and haven't found the courier yet.
It contained Oriflame products worth Rs10043 and I had given a claim letter also on 22nd only but I haven't got any response from the courier people.
I am very dissappointed with the service.
Please resolve this issue and the claim amount of Rs 10043
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