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The Professional Couriers

The Professional Couriers — marriage gift was totally broken in the gift box

I have sent a marriage gift through the courier from karnataka to kerala state. Today received there which i was presented by marriage gift box, in that totally broken the gift item. Regarding above the same kindly take action on this courier services and same as it is return my consignment order or pay the gift money and also refund my courier charges.
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Though the courier is received at Chennai at 10.03 a.m, after nearly 24 hours not been delivered.
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