The Professional Couriers — Missing of an item that is couriered

Address:

Bangalore, Maratahalli

Hi,

I have couriered an gift parcel from Bangalore location, but when received the parcel was torn and an item in that parcel is missing.

I have raised an complaint against this, but there is no significant progress on the trace of lost item.

Got to know from the courier team that the item weight is reduced from one check-in scanned point to another.

When asked the team about the trace or about the refund, they are not at all responding back.