The Professional Couriers — My consignment was returned without my information - Khadki Pune

Address:

Khadki Pune

My consignment was returned without my information back to the source by the Professional Couriers Pune khadki branch.
They had called me to say that the address was in no service area, so I requested them to hold the package in their workshop and I will come and pick it up myself. They said ok, however next day when I went to their office all the way they blatantly told me that they returned the package by mistake and now I have to coordinate with the Delhi branch to get it back.

The lady in the Khadki branch was extremely rude and said she will not provide any help since I mentioned that I never faced any issue with another courier service. She told me to reach out to the other courier service and not to come here for help.

Their customer service is absolutely pathetic.

I am not sure when I will receive my package.

Consignment number: DEL[protected]