The Professional Couriers — No service / courier office behaviour is bad

Address: City Trade Centre, Opposite City Hospital, Mallikatte, Kadri, Mangalore, Karnataka 575002.

Dear Sir / Madam,

- Date of the incident - 1/1/2021
- Client Number[protected]

Description of the Incident:

I am Rathnakara Ariga, aged 75 years, residing at Neerala, Bondantilla village and Post, Mangalore - 575029

It is causing inconvenient to collect the courier from Kadri office. It is approximately 9kms away from my home. Any medicinal couriers are not delivering to the my residence. Some time, may be one or two times couriers has delivered to my house. But many a times they are denying to deliver. When asked the courier office, located at,
City Trade Centre, Opposite City Hospital, Mallikatte, Kadri, Mangalore, Karnataka 575002.
they respond very rudely.

They call us and ask us to "collect, else we will return". And they claim that they are owners.

Resolution needed:

We want the service to be provided to the door steps

Thanks for your service.