The Professional Couriers — Non delivery of consignment from CJB

The consignment from coimbatore with tracking no CJB1020521 yet to be delivered at bangalore. Spoke to thimmaiah garden branch office who in turn suggested to speak to the delivery boy. I have spoke to him who refused to deliver the same as the door seem to be locked when he looked at it from the road side wherein my home is at 1st floor. Highlighted this to the branch and hopefully expected to be delivered tomorrow 2nd Feb 2022