The Professional Couriers — not delivering of parcel

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir,
My parcel with tracking no. IDR70003781 has been resting at Noida since 19th July which was sent from Indore on 13th.
The Courier person saying that we do not deliver in the mentioned sector in Noida i.e. sector 78
My question is--
1) they already delivered at this sector earlier also
2)
If they do not deliver then y din't they said this before taking the parcel...
This way the consinee as well as the consigner both are in trouble..as the parcel is nowhere n payment has been done...
They r nt even ready to deliver it to any other location.
Plz solve this Matter n reply positively
Regards
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