The Professional Couriers — Not fair

Address:

Vijayawada

I sent a consignment to auto nagar, mangalagiri 522503, guntur. But the professional courier send it to auto nagar, vijaywada. The parcel contains high court papers. This second time happening like this with this courier service. Raise a complaint is not working in their website. I called to vijaywada professional courier service they are not answering it properly.
My consignment number is: PRO14233021