The Professional Couriers — not received parcel from courier company

Address:

395009

Respected sir
I m smit shah from surat.
One of my parcel has been sent from chennai as on 28 the october to be received at surat. I was supposed to receive it within almost 4-5 days.. But till now i have not recieve that parcel.. On online tracking my article status is not updated after 29th october..

My article tracking number is cgl1005425

Please let me know about currunt status of my article. Where it is missing??

My contact number is [protected]

With hope of positive response..
Smit shah