The Professional Couriers — Package missing at delivery station

Anandnarayana Indugapalli

Feb 5, 2022

Address: Malleswaran

I received a call from professional couriers tanuku, West godavari, andhra pradesh. That my parcel number: TPT2008772 was arrived and asking to come and collect. Call received at 31st jan, 2022 and I went to receive to shop at 1st feb and they said they didn't have parcel at shop. I showed all information i have. They and I search for an hour we didn't find it. They said they will search and will call you if we found it.

I called them next 2days and they said they are searching for it and on feb3rd 2022 they will talk to tirupati courier manager and will bring new medicines. I shared medicines info to the courier whatsapp number [protected]. And I called him next 2days. They send info to tirupati and they'll send medicines. That's it.

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The Professional Couriers customer support has been notified about the posted complaint.

Feb 10, 2022

Updated by Anandnarayana Indugapalli After conversation with tanuku branch person, i shared details to the watsapp number. After that they updated me "we send details to tirupati manager will send new medicines" after that i tried to call below number they're not lifting my calls. i requested medicine representative in tirupati who couriered me the medicines i requested him to complaint at tirupati branch, after a word with tirpupato courier center, he told me that as the parcel was received at delivery station, we've nothing to do. it's their responsibility only, but here in tanuku he is saying that we forwaded request to tanuku.

They're playing with me, i requested it's as needed medicines and please do needful. what can i ask more than this.

Now, the company is updatingg my complaint status as issue resolved. very worst tactics.