Hi,
I sent a parcel at 31st march [Tenkasi to pollachi]and parcel received 1st april as per professional tracker. I tried few more times to pollachi office and they are not picked the call. After some attempted they picked the call and they said, not possible to deliver as deliver person is on leave for 3 days. I met same problem previously and that time also they told this reason. they picked the call and said to come to office and collect, we paid for door delivery.As office is too far away from my town. And they are saying you can raise a complaint if you want. So give me a clarification is this way professional courier running ? We need the parcel it should deliver before 5th april. Now they are treating like worst. Even they didnt inform that courier was reached to office or not..just they are holding the parcel in their office and didnt update in portal also. whenever I tried to call, then they inform that the parcel arrived 2days before itself.
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